Refund policy

All items are made to order, we, unfortunately do not offer any returns or refunds. We deal with every return enquiry on a case-by-case basis. We pack all our items with extra care and attention, doing our best to ensure that the items you purchased arrive to you in great conditions.

We pride ourselves in carrying high-quality jewelry. All of our items are do not tarnish. However, to ensure longevity of jewelry, we advise to handle the items with care. Although the color will not change, it is recommended to keep jewelry dry and away from water to keep crystals shiny. Once again, please handle jewelry with proper care. Jewelz are a girlz bestfriend.